Category Archives: Ticker Tape

Patient Event on How to Best Use Practice Services

We are very grateful to the Ridgeway Surgery Patients’ Group organising this event where we were able to share with patients how the best use our services

the recording is here

Passcode:5e%zGN6u

The slides are here

PPG slideshow

two key elements of patient feedback were improved follow-up after tests and knowing what the follow-up plan is & help with how to get onto PATCHS using smartphones / laptops.

Please see information here

Accessing PATCHS – PATCHS Support

if you are stuck, you can always bring your device in and our team will try to help

New online consultation service launching on July 22nd

We’re pleased to announce that we will be launching a new online consultation tool called PATCHS at our GP practice on July 22nd. We have selected PATCHS to take the place of our current online consultation service to improve the experience for our patients.

The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice – it will not replace face to face appointments, it is in addition to routine contact with Practices. This should not be used for emergencies when you should contact 999 or visit A&E.

By registering you will have easy access to a range of services from your computer or smartphone, including:

– reporting symptoms to your GP
– booking virtual appointments
– accessing health advice

To request repeat prescriptions, you should continue to follow the current process we have in place.

You can register via our website homepage from July 22nd onwards.
All you will need to do is provide an email address and set up a password.

For more information on PATCHS you can visit their website.