Since launching eConsult on our website in May 2020, we have been glad that patients have found it useful and that it remains a responsive way for patients to contact us without needing to call up.
We are currently reviewing the system and to ensure it is as safe as possible for patients, we have for the moment switched off the system while we are closed.
This allows us to view the eConsults as they come in live and avoid a situation where an urgent matter could get delayed by being submitted while we are closed.
We are continuing to investigate and work with our patient group to look at the best forms of access into the practice.
If you try to access eConsult when the practice is closed and need medical help, please call 111.