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Carers Information Page


The Ridgeway Surgery is a carers aware practice

Am I a carer?

A carer is anyone, including children and adults, who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid. There are around seven million carers in the UK, 689,000 carers in London, with thousands of those being based in Harrow. 

If you are a carer for someone in your personal life, please inform the surgery as it will improve the service we can offer to you and the person you look after.

Benefits of being registered as a carer at the Ridgeway include:

    • A carer's health check carried out by us

    • Greater awareness from the practice of your circumstances

    • A marker will be placed in the records of you and the person you care for. This means a more joined-up medical approach to both of you

 This year the surgery is also got involved in Carers Week; an event created to give recognition to the six million carers in the UK and the vital work they do every day.

Carers Week wanted to hear about your experiences as a carer, offer advice and services that may be helpful and get Britain's decision makers and public figures involved to make the lives of carers and those they look after easier.

To find out more about what happened during Carers Week (June 13-19) please go to their official website below and register today to make a difference and get your voice heard

Young carers

Young Carers

If you are aged 17 or under and look after someone with a physical or mental health problem, you might not think of yourself as a carer but you probably are. There is a whole community of young people like you facing the same day-to-day issues and Harrow Carers are here to support you if you or the person you care for live in Harrow.

Who is a Young Carer?

A young carer is defined in the following way:

A young carer is a young person aged up to 17 who is providing unpaid care for a person that an adult would normally provide, that has a physical or mental health problem including autism, dementia and learning disabilities, or is dependent due to age, substance misuse, long-term or terminal illness.

As a young carer, you can find helping someone very rewarding, but you also have the right to be looked after. If you are a young carer, find out what support you can access.

Want to know more?
Call Harrow Carers on 0208 868 5224 (ext. 226). Alternatively, email the, at
Follow them on Instagram: @Harrow.YoungCarers for updates and pictures from events!

How do we Support Young Carers?

  • We offer priority appointments to help ensure you can be seen when it is convenient to your caring responsibilities 
  • 1 to 1 support according to your need
  • We offer family support including home visits where appropriate
  • Proxy access for online requests where appropriate

So, Are You a Carer?

If you are please let us know - we may be able to help you

Please also be aware of the local organisation Harrow Carers, based nearby to the surgery who can support carers in a number of ways.

Visit Harrow Carers

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

    • Telling people

      Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

    • Taking a break

      Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

    • Housing and carers

      Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

    • Death and benefits

      How your benefits maybe affected after the death of the person you look after and what happens to their benefits

    • Other benefits

      Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

    • Tax credits

      Information on claiming tax credits and whether you might be eligible